German
English

Expert Telemarketing (m/f/nb)

Conrad Electronic SE
Hirschau Zentrale

Fulltime

Our recipe for success

We are a reliable partner who makes the sourcing of technical supplies as easy and efficient as it gets for customers. We do this with passion and innovativeness, day in day out. Our product range comprises millions of quality items, customer-centric solutions and services, and face-to-face expert advice. We are fully committed to this mission. We see change as a catalyst for opportunities, and supply customers with everything they need to successfully complete their projects. As a family-run business, operating in a sustainable way and building long-term business relationships are paramount to us. We stand for quality and reliability.

In the Offline Marketing team, you will be responsible for the specialist area of telemarketing. Direct contact with our business customers is the key to success here. You manage a team of external agents who talk to customers about various topics. The focus here is on customer satisfaction and service. It is also about individualization and automation of campaigns as well as the efficient use of artificial intelligence in the process. Through constant A/B testing, you will find the most optimal routes to our customers.

Your contribution to success

Responsibility for kick-off chain planning and budget allocation in the B2B area
Creating marketing concepts and making customer selections
Coordination of telemarketing follow-up newsletters
Further development of the channel
International project management
Management of our service providers

Your success factors

Professional education in business and professional experience in marketing
Independent and structured way of working
Creativity and assertiveness as well as a self-confident manner
Very good communication skills in German and English

Your benefits

We Are a Great Place to Work
Our tolerant and empathic work environment enables you to help shape our company’s future, thereby giving you lots of room for personal development. Our unique company culture was officially recognised by the Great Place to Work institute.

We Improve Your Work-Life Balance
Flexitime and hybrid working arrangements as well as a special leave allowance enable you to organise your workday around your needs. And we care about your children. Our head office in Hirschau operates a child day-care centre that looks after your little ones.

We Communicate at a Peer Level
We are a family-run business. Means friendly interaction is paramount to us. And when it comes to being a trust-based horizontal organisation, around here, we practise what we preach.

We Promote Health
Which is why we offer a variety of services and activities centred around health and fitness. Regular medical checkups are top of the agenda. Moreover, for all those who like to keep fit, there is Conrad Sports Club based at our Hirschau office that provides a range of activities, coaching sessions and even an in-house tennis court. Being healthy isn’t just about exercising, it’s also about a balanced diet. This is why food served in our cafeterias at Hirschau and Wernberg uses local produce and is freshly prepared.

Feedback as a success factor
A cross-team exchange, personal appreciation and further development are at the top of our agenda. Regular development meetings with your team leader ensure that you keep shining in the future.

Diversity as a part of success
We are internationally established - English meetings are as integral to our everyday work as open-mindedness towards other cultures. We encourage creativity and innovation in our company through the exchange of different experiences and perspectives.